Terms of Service



Welcome to Bijou Bliss (ABN: 11 596 343 653). These Terms of Service govern your use of our website www.bijoubliss.com.au and your purchase of products from us.

By accessing our Site or making a purchase, you agree to these Terms and our Privacy Policy.


General Terms

These Terms apply to all users of the Site, including browsers, customers, and contributors of content.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Site means you accept any changes.


Online Store Terms

You must be at least 18 years old or have legal parental consent to use this Site.

You agree not to use our products for any illegal or unauthorised purpose or to violate any laws in your jurisdiction.


Products & Pricing

All prices are listed in AUD (Australian Dollars) and include GST unless otherwise stated.

We reserve the right to change prices, discontinue products, or update descriptions without notice.

We make every effort to display product colours and details accurately, but we cannot guarantee your screen displays colours precisely.


Orders & Payments

Orders are subject to availability and confirmation.

Payment is processed securely via trusted third-party gateways (e.g., Stripe, PayPal).

We reserve the right to cancel any order at our discretion. In such cases, you will be notified and refunded in full.


Shipping & Delivery

We ship across Australia and not providing international shipping.

Shipping timeframes are estimates only and may be affected by carrier delays, customs, or unforeseen issues.

We are not responsible for items lost or delayed by postal carriers.


Returns & Refunds

Our return policy is in accordance with Australian Consumer Law:

You may return eligible items within 14 days of delivery for a refund or exchange.

Custom, made-to-order, or personalised pieces are non-refundable, unless faulty.

If your item arrives faulty, damaged, or not as expected, please contact us immediately upon receiving your delivery.

Shipping costs are non-refundable unless the return is due to our error or a faulty item.

[Read full Return Policy →]


Intellectual Property

All content on this Site—including text, logos, product images, and graphics—is the property of [Your Store Name] and protected by copyright and trademark laws. You may not reproduce or use any content without our written permission.


Limitation of Liability

To the fullest extent permitted by law:

We are not liable for any indirect or consequential loss resulting from your use of the Site or purchase of our products.

Our liability is limited to replacing faulty products or refunding the purchase price, as per your rights under the Australian Consumer Law.


Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of these external sites.


Governing Law

These Terms are governed by the laws of New South Wales, Australia, and any disputes will be resolved under the jurisdiction of the courts of NSW.


Contact Information

If you have any questions about these Terms, please contact:

Email: info@bijoubliss.com.au