What materials are used in Bijou Bliss jewellery?

Bijou Bliss offers demi-fine jewellery crafted with semi-precious stones, cubic zirconia, and high-quality metals designed for durability and elegance.

Do you ship across Australia and New Zealand?

Yes, Bijou Bliss provides shipping services across Australia and New Zealand with reliable delivery options.

Is Bijou Bliss jewellery suitable for everyday wear?

Yes, the jewellery is designed for everyday wear, combining durability with timeless style suitable for various occasions.

Do you offer returns or exchanges?

Yes, Bijou Bliss offers a return and exchange policy. Customers should refer to the returns policy page for detailed terms and conditions.

Shipping policy

1. Shipping Cost

Enjoy FREE standard shipping on all orders with a total value of $65 AUD or more. This discount is automatically applied at checkout when your cart meets the minimum spend.

For orders under $65 AUD, a flat rate of $9.95 AUD applies for standard shipping. We believe this provides a fair and transparent cost for smaller purchases.

2. When Will My Order Be Dispatched?

We aim to get your order to you as quickly as possible! All orders are typically processed and dispatched from our Melbourne warehouse within 1-2 business days (Monday to Friday, excluding public holidays). You'll receive a confirmation email once your order has been placed, and another email with tracking details once it has shipped.

3. Estimated Delivery Time

Once dispatched, you can generally expect your order to arrive within these timeframes:

Standard Shipping: 3-7 business days
- Please note that delivery to regional and remote areas of Australia may take a little longer.
Express Shipping (Coming Soon!): We are working to introduce an express shipping option for those who need their items even faster. Stay tuned for updates!

While we strive to meet these estimates, please understand that delivery times can sometimes be affected by unforeseen circumstances such as carrier delays, extreme weather conditions, or peak holiday periods. We appreciate your patience in such events.

4. Tracking Your Order

Every order includes a tracking number, which will be sent to you in your shipping confirmation email. You can use this number on the carrier's website to monitor your parcel's journey right to your door.