Privacy Policy

Bijou Bliss is committed to protecting your privacy and ensuring the security of your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website www.bijoubliss.com.au and purchase our products.

What Information We Collect

We may collect the following types of personal information when you interact with our website:

Personal Information: Name, email address, phone number, billing/shipping address.
Payment Information: Credit/debit card details (processed securely by third-party providers).
Order & Transaction Data: Products purchased, purchase history, delivery details.
Website Usage Data: IP address, browser type, device info, and usage data via cookies and analytics tools.

We do not collect sensitive information (e.g. health or biometric data).

How We Collect Information

We collect your information when you:

Make a purchase on our website.
Create an account or subscribe to our newsletter.
Contact our customer service team.
Use cookies while browsing our website.

Why We Collect Your Information

We collect and use your personal information to:

Process and deliver your orders.
Provide customer service and respond to inquiries.
Send updates about your order, promotional emails, and exclusive offers.
Improve our website, services, and customer experience.
Comply with legal obligations and prevent fraud.

Disclosure of Your Information

We may disclose your personal information to:

Service providers (e.g. payment gateways, couriers, IT support).
Government authorities if required by law.

We take reasonable steps to ensure that third parties handle your information securely and in accordance with this policy.

Data Security

We store personal information securely using SSL encryption, password protection, and limited access controls. While we take reasonable precautions, no method of transmission over the internet is 100% secure.

Access & Correction

You have the right to Access the personal information we hold about you.
Request that we correct any inaccurate or outdated information.

To make a request, contact us at info@bijoubliss.com.au.

Marketing Communications

If you opt-in to receive marketing emails, we may use your information to send promotions and product updates. You can opt-out at any time by clicking the "unsubscribe" link in our emails.

Cookies & Tracking

Our website uses cookies to improve functionality and gather anonymous analytics. You can manage cookie settings in your browser at any time.

Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website with the updated “Effective Date” listed at the top.

Contact Us

If you have any questions about this Privacy Policy or would like to make a complaint, please contact:

Email: info@bijoubliss.com.au

We will respond to all complaints within a reasonable timeframe and take appropriate action if required.